Georgia · Free Business GuideWhat Do I Do When a Customer Won't Pay in Georgia?
Collections · 5 min read · Georgia Law
Reviewed by Yu Huang, attorney licensed in Alabama and Georgia · Last updated
The Short Answer
Start by confirming the paper: the contract or invoice, proof of delivery or performance, and the communications showing the debt is due and undisputed. In Georgia, that record supports an open-account (four-year) or written-contract (six-year) claim, and it is what makes a demand credible and a later suit winnable.
When a Georgia Customer Won't Pay
Start by confirming the paper: the contract or invoice, proof of delivery or performance, and the communications showing the debt is due and undisputed. In Georgia, that record supports an open-account (four-year) or written-contract (six-year) claim, and it is what makes a demand credible and a later suit winnable.
Georgia gives you real leverage: contractual interest and late fees, contractual attorney's fees (capped, and collectable only after a written ten-day notice, under O.C.G.A. § 13-1-11), potential attorney's fees under O.C.G.A. § 13-6-11 for a stubbornly litigious debtor, and, for construction and supply relationships, possible lien or bond rights on the applicable project. Choosing the right pressure point early is more effective than simply waiting and re-invoicing.
The Georgia Contract Clock
Actions on simple written contracts in Georgia must be brought within six years of the breach under O.C.G.A. § 9-3-24; oral contracts carry four years (O.C.G.A. § 9-3-25), and contracts under seal can extend to twenty. As in every state, companion claims (fraud, conversion, statutory claims) often carry shorter periods that drive the real deadline.
Where Georgia Disputes Are Fought
We handle Georgia business disputes in the superior and state courts, including the metro Atlanta business bench, and in arbitration seated in Georgia when the contract requires it. Forum-selection, choice-of-law, arbitration, and fee-shifting clauses in your contract can move or reshape the dispute, and reading them early is what keeps a Georgia matter on efficient footing.
A Worked Example Under Georgia Law
A long-time customer has quietly stopped paying, and you do not want to torch the relationship, or lose the money.
In Georgia, start by assembling the record (contract, invoices, delivery proof, correspondence), because that is what makes a demand credible and a later suit winnable. Georgia gives leverage through contractual interest, potential fees, and, in construction or supply settings, lien or bond rights on their own tight deadlines. Matching the right pressure point early beats waiting and re-invoicing.
Illustration only, real disputes turn on their specific facts.
Steps to Protect Your Company
Preserve every document
Gather the signed contract, amendments, purchase orders, invoices, emails, and text messages. The informal record often matters as much as the signature page.
Understand the breach before you act
Acting on a wrong assumption about who breached first can convert you from the injured party into the party in breach. Get advice before withholding performance.
Send a documented demand
A clear, professional demand letter often resolves disputes without litigation, and if it does not, it becomes evidence of your good faith and the other side's refusal to cure.
Mind the Georgia clock
Six years on written contracts (O.C.G.A. § 9-3-24) is the headline number, but companion claims can run shorter, and leverage erodes long before any deadline arrives.
Costly Mistakes to Avoid
Key Georgia Terms Explained
Statute of Limitations
The deadline to sue: in Georgia, generally six years on a written contract (O.C.G.A. § 9-3-24), with shorter periods for many companion claims.
Forum-Selection Clause
A contract term choosing where disputes will be decided. It can move your case to another court, or into arbitration, and is one of the first things to check.
Liquidated Damages
A pre-agreed amount set in the contract as the remedy for a breach, enforceable when it is a reasonable estimate of harm rather than a penalty.
Blue-Pencil Rule
Under Georgia's Restrictive Covenants Act (O.C.G.A. § 13-8-50 et seq.), courts may narrow an overbroad covenant rather than voiding it, a notable contrast with South Carolina.
Georgia Questions, Answered
How long does my company have to act in Georgia?
Actions on simple written contracts in Georgia must be brought within six years of the breach under O.C.G.A. § 9-3-24; oral contracts carry four years (O.C.G.A. § 9-3-25), and contracts under seal can extend to twenty. As in every state, companion claims (fraud, conversion, statutory claims) often carry shorter periods that drive the real deadline.
Where would a Georgia dispute like this be litigated?
We handle Georgia business disputes in the superior and state courts, including the metro Atlanta business bench, and in arbitration seated in Georgia when the contract requires it. Forum-selection and arbitration clauses in the contract can move the matter to a different venue entirely, which is one of the first things we review in any Georgia case.
What if the customer says my work was defective?
A genuine quality dispute changes the analysis and may need to be resolved on the merits. Document your performance, respond to the specific complaint in writing, and get advice before treating it as simple nonpayment.
At what dollar amount is it worth hiring a lawyer?
There is no fixed threshold, but the larger the balance and the stronger your contract's fee-shifting terms, the more the economics favor involving counsel. Many lawyers will help you weigh this before you commit.
Does this guide replace advice about my specific Georgia dispute?
No. This guide is educational and general. The rules described here have exceptions and fact-specific applications, and those can only be assessed against the documents and circumstances of a particular matter. The initial consultation is confidential and without charge.
Can a Hoover, Alabama firm handle my Georgia business dispute?
Yes. Between them, our attorneys are licensed in Alabama, Georgia, and South Carolina and represent Georgia businesses in person, by telephone, and by video conference. What changes across the state line is the law that applies, and we practice under Georgia's.
Reading for Another State?
The same question, answered under each state's law.
Discuss Your Georgia Matter With Counsel
Licensed in Georgia. Hourly, flat-fee, hybrid, and contingency arrangements on qualifying matters. The initial consultation is confidential and without charge.
This guide is provided for general educational purposes only and does not constitute legal advice or create an attorney-client relationship. Georgia law and its application depend on the specific facts of your situation and can change over time. For advice about your matter, speak with an attorney licensed in Georgia.